Q1: How is the quality of NCC screens compared to original screens?

A: NCC screens use premium OLED/LCD materials and follow OEM specifications for 1:1 compatibility. They offer near-original display quality at a more competitive price, plus a 12-month warranty.

Q2: Are NCC screens compatible with True Tone?

A: Yes. NCC screens fully support True Tone. On iOS 18+, the function auto-restores after installation — no programmer needed.

Q3: Will I see any differences in color accuracy or touch response?

A: No. NCC screens are built with ICs that match 98% of the original specs. They require no calibration. If issues arise, it’s usually due to:

• Incorrect flex cable transfer (e.g., light sensor on iPhone X and newer)
• True Tone not being re-enabled

Q4: Will replacing the screen trigger an “Unknown Part” warning?

A: Yes. On iOS 15+ (iPhone 11 and newer), this message may appear. It does not affect functionality — it’s part of Apple’s parts verification process.

Q5: Can transferring the original IC remove the warning?

A: Yes. Moving the original Touch IC to the new screen may reduce or eliminate the warning. We recommend having this done by professionals using proper tools.

Q6: Will Face ID work after screen replacement?

A: Yes. Face ID is linked to the original Face ID module (ear speaker + sensor flex). As long as it’s properly transferred and undamaged, Face ID will function normally.

Q7: How should the screen be installed?

A: You can refer to the following process.

• Disconnect battery before starting
• Use the correct tools
• Handle flex cables with care

Each unit includes an installation guide, and we strongly recommend professional installation.

Q8: What warranty is provided?

A: NCC screens come with a 12-month manufacturer defect warranty. Wholesale customers may qualify for extended coverage.

Q9: What if there’s an issue after installation?

A: If the problem is screen-related and not caused by improper installation, we offer repair or replacement under warranty. We also provide detailed video tutorials to assist installers.

Q10: How can I buy NCC screens?

A: Submit an inquiry online. Our sales team will contact you within 1 business day.

Q11: How do I verify a genuine NCC screen?

A: Every NCC screen box comes with an anti-counterfeit label that includes a warranty QR code for instant verification. Each screen also features a laser-engraved NCC logo. If any counterfeit product is identified, we guarantee full compensation.